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Frequently Asked Questions

You have questions, we have answers. If you can’t find what you’re looking for in our FAQs section, click here to contact us.

I just place an order by error, can I cancel it?

If you need to cancel your order, please contact us within 12 hours of placing your order. This is because all the orders are handmade by order, we will start the handmade process after one day that we received the order. If you contact us after it has been processed, we are not able to cancel the order, thank you.